Case story: University of Copenhagen

Implementation at KU – University of Copenhagen

In august 2016, Mainmanager and University of Copenhagen (Københavns Universitet) made a contract on implementing MainManager as a Facility Management solution for the University. One faculty from the University had already been a customer for a few years. At this point they decided to expand the usage to the other faculties, so employees at the University could use the same system to manage their buildings. The University build mass counts around 970.000 square meters floor area.

When a project like this starts, time schedules and milestones are set down for the coming work. The first part – setup of the building structure and a space management module – was successfully launched in fall 2017. In this cooperation we developed new things in our Space management module regarding how the University manages the use and lease of their building spaces. KU, like so many of our Danish customers use 2D drawings a lot in this work. It was very exciting to be a part of developing new things to extend this usage further.

Furthermore, after launch of the first part and an integration to IdM, which manages the organization and employee structure of KU, we planned to launch helpdesk, operation planning and management with work orders and Navision integration for finance at the end of 2018. This was the biggest part of the project. Since the processes are going to be widely used inside the organization, we saw it was necessary to keep all parts involved and allow each project owner to have a saying for the final solution. Therefore we have used a lot of time defining, designing, describing and decisioning to make sure that everyone gets a system they can use in their daily work. When I am writing these lines we have nearly reached the finish point, modules are being accepted and “Go live” is just ahead.

Getting together in Iceland

In august 2018 a group of people from the implementation team at KU came to visit MainManager head office in Iceland. The main focus of this trip was to synchronize our minds before going into the final phase of the implementation, but also to get to know each other and the two companies better.

In the week before, all participants of this gathering found a picture that represented the culture of their nation. They also wrote a note on difference in the culture between the two companies. The interesting part is that most everyone agreed on the cultural difference between these companies. KU is a big organisation with many various employees and aspects. Decision making is a long process and things are not implemented without careful consideration from a wide range. MainManager is quite the opposite. We are a small unit and decisions on all kinds of matters are made by few persons quite quickly. We are flexible and execute right away after a decision has been made.

After this great work session I think all of us are more aware of this cultural difference. I am pretty sure it has helped me to understand the project and the participants of the implementation better. We at MainManager need to learn to be patient and allow good things to grow slowly. I have been so lucky to get the chance to be involved and see how the KU team works closely together and how they value each others opinion. Communication is the key in this cooperation. I find that participants in this implementation are positive and enthusiastic to make this project a success.

Almost there

In January 2019 most of KU employees will be using MainManager in their daily work. Students of the University will also use it to register incidents. We surely hope that the MainManager will simplify internal processes at the University and give an excellent facility management overview in the coming future.

 

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EPD and BIM – MainManager shows the way

The International Organization for Standardization (ISO) has initiated an international project with the goal to make Environmental Product Declaration(EPD) data available through Building Information Modeling (BIM).

The project will be based on a joint case study conducted by MainManager in close co-operation with Standard Norway, Standard Danmark, Catenda (Norway), Framkvæmdasýslan (Iceland) and Statsbygg (Norway).

At the ISO commitee meeting for constuction (ISO/TC 59) on October 9th, the decision was made to launch a new international standardization project to make EPD data available in BIM.

An EPD is a concise document which summarizes the environmental profile of a component, a finished product or a service in a standardized manner.

The case study work was made possible by a grant from the Nordic Innovation fund. The group worked diligently for two years on theoretical proposals on how future standards can comply to the digital world within the building industry.

A particular standard was used as a pilot and our findings are now being used as a foundation for the new ISO standard by the ISO commitee.

We are really looking forward participating in the project ahead. Watch the video and learn more about the project.

 

N1 upgrades and increases it‘s usage of MainManager

Work has begun on updating N1‘s MainManager  to version 11(the newest version). Parallel to the update N1 also decided to start using more of MainManager‘s modules.

On February 25th the new agreement between N1 and MainManager was signed. The update and the implementation of the new modules is sceduled to be completed by the end of May.

N1 wil be using MainManager for:

  • Energy monitoring
  • System monitoring (HVAC systems)
  • Task planning (5 year maintenance scedule for all service stations)
  • Managing service- and lease contracts
  • Complaint and deviation registration
  • Issuing and managing requests
  • A Helpdesk handling all complaints and deviations created on all of it´s service stations

On N1

In April 2007, the oil-company Esso and Bílanaust merged into N1, becoming one of the largest service- and service company in Iceland. With a service network of close to 100 service points, the company provides people and companies with car-related services along with fuel and supplies.

SEM (Organization for people who have suffered spine injuries)

ICEconsult is proud to be supporting a small organization called SEM, people who have suffered spine injuries. SEM owns an apartment building specially designed for members, with easier access and each apartment is tailor-made for wheelchair use. ICEconsult is contributing to the cause by setting up energy- and system surveillance for that building, allowing SEM to monitor energy consumption in MainManager for free and as long as they want to. This also includes access to our consultants.

Facts: SEM owns property around 2.000 m2 in total.