Looking forward to the new year!

As time moves by

It seems like the year has just flown by since I started my new role as CEO of MainManager in March this year. In my former position as account manager I had been overseeing MainManager’s customer relationships, implementing our software and last but not least listening to you, our customers and partners, determining and understanding your needs. So far it has been both a challenge and a joy to serve the company as its new CEO, and I am looking forward to the new year and the many things that lie ahead of us.

New improved version in 2019

At MainManager our team comes to work every day driven and motivated to solve our customers’ challenges, deliver innovative solutions and create real value. Currently our experts are working on a SaaS (System as a Service) version of the system which will be using the latest web technology and  cloud infrastructure. The new web application layout will be responsive, and thus suitable for use on any device. Setup and data management will also be much simpler than in the current version. This will improve the reliability, efficiency and sustainability of our customers’ assets and processes.

Thank you for your trust in MainManager and our products.

The MainManager team wishes you all restful and happy holidays.
We look forward to working with you in 2019.

 

CEO
Guðrún Rós Jónsdóttir

PS! You are very welcome to write me a comment!

Case story: University of Copenhagen

Implementation at KU – University of Copenhagen

In august 2016, Mainmanager and University of Copenhagen (Københavns Universitet) made a contract on implementing MainManager as a Facility Management solution for the University. One faculty from the University had already been a customer for a few years. At this point they decided to expand the usage to the other faculties, so employees at the University could use the same system to manage their buildings. The University build mass counts around 970.000 square meters floor area.

When a project like this starts, time schedules and milestones are set down for the coming work. The first part – setup of the building structure and a space management module – was successfully launched in fall 2017. In this cooperation we developed new things in our Space management module regarding how the University manages the use and lease of their building spaces. KU, like so many of our Danish customers use 2D drawings a lot in this work. It was very exciting to be a part of developing new things to extend this usage further.

Furthermore, after launch of the first part and an integration to IdM, which manages the organization and employee structure of KU, we planned to launch helpdesk, operation planning and management with work orders and Navision integration for finance at the end of 2018. This was the biggest part of the project. Since the processes are going to be widely used inside the organization, we saw it was necessary to keep all parts involved and allow each project owner to have a saying for the final solution. Therefore we have used a lot of time defining, designing, describing and decisioning to make sure that everyone gets a system they can use in their daily work. When I am writing these lines we have nearly reached the finish point, modules are being accepted and “Go live” is just ahead.

Getting together in Iceland

In august 2018 a group of people from the implementation team at KU came to visit MainManager head office in Iceland. The main focus of this trip was to synchronize our minds before going into the final phase of the implementation, but also to get to know each other and the two companies better.

In the week before, all participants of this gathering found a picture that represented the culture of their nation. They also wrote a note on difference in the culture between the two companies. The interesting part is that most everyone agreed on the cultural difference between these companies. KU is a big organisation with many various employees and aspects. Decision making is a long process and things are not implemented without careful consideration from a wide range. MainManager is quite the opposite. We are a small unit and decisions on all kinds of matters are made by few persons quite quickly. We are flexible and execute right away after a decision has been made.

After this great work session I think all of us are more aware of this cultural difference. I am pretty sure it has helped me to understand the project and the participants of the implementation better. We at MainManager need to learn to be patient and allow good things to grow slowly. I have been so lucky to get the chance to be involved and see how the KU team works closely together and how they value each others opinion. Communication is the key in this cooperation. I find that participants in this implementation are positive and enthusiastic to make this project a success.

Almost there

In January 2019 most of KU employees will be using MainManager in their daily work. Students of the University will also use it to register incidents. We surely hope that the MainManager will simplify internal processes at the University and give an excellent facility management overview in the coming future.

 

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Mission statement: “Facility Management excellence for everyone”

In the beginning…

Our company has now worked on consulting and implementing Facility Management software and processes since 1994. When the company started this journey, the concept of Facility Management did not exist in the minds of its founders. The main objective at the start was the maintenance of buildings and the development of knowledge banks for durability of building parts. We were lucky to get good customers from the very beginning. Our focus was on documentation of building components, with maintenance needs as a central theme.

Champions of registration

It must be said that, that in cooperation with our customers, we probably made all the mistakes that could be made in these early years. Brave men and women were sent out to the buildings sites to measure and record every building component, ranging from windows, roofs, walls, technical systems etc. Everything was recorded with accuracy and put in a database. Photographs were taken and marked on. We were soon champions in registering and marking all building parts on photos and drawings. Soon, however, we in MainManager and our customers got our wake-up call. How could – and should – we maintain all this information, and what did the building owner gain with this detailed information? We were thinking as maintenance consultants but not of the needs of owners and operators of the buildings. All this information was good for consultants who had to prepare offerings of building maintenance every 8 years…

Finding our way

This was a good lesson for us and our customers, and it should be mentioned that they are still our customers today. It was not until we were told; “We need tools that solve our daily tasks“, that we really began to identify what kind of processes are useful in general management of real estate. Since then, we have learned that our subject has been named „Facility Management“. We have from the beginning, been keen to develop this subject further with great partners in Scandinavia and Great Britain. The journey has been extremely instructive, and now we are in a place where MainManager has developed recognized and tested solutions within the FM sector.

Our mission

We have worked with the largest and most skillful asset management companies in our market. This way we have learned which processes in Facility Management gives the most benefits. Our goal is to create FM solutions that small and medium-sized companies can use less costly. This is therefore our mission “Facility Management excellence for everyone”.

Founder
Gunnlaugur B. Hjartarson

PS! You are very welcome to write me a comment!

 

New Website

New website – we made it!

After months of intense work on our brand new website, we are now LIVE!

It’s been a really good process for me to work on this project. As a quite new member of the company, it’s been a great way to get to know MainManager and our people a little better! Our values, identity and story, clients and products. Our headquarter is in Iceland, I’m a Norwegian graphic designer, working in the Danish office, an office that sometimes fills up with Icelandic colleagues. A very nice Icelandic man runs the Norwegian office in Oslo. Needless to say, our language/communication is a bit funny at times. My Norwegian is starting to get pretty strange, and my Danish isn’t really that up to speed… Some in the Icelandic office speaks Danish, but not all, so most of the time our company language is English. Or Scandinavian… a great mix of it all.

Anyways, the first version of our new website was made in English. Then we used our combined language skills to translate it into Icelandic, Danish and Norwegian. Our certified partner in the UK is FM180.

The progress of process…

Our last webpage was dated, and a bit difficult to navigate. We wanted the new site to be more up-to-date, more crisp and clean, but most of all, we needed it to be easier to use for existing and  new customers.

As those of you working on various bigger or smaller projects out there might know; even though most of the time things are great, and everything is just working like a dream, at times you hit ‘the wall’. I have had a few bumps on the road. Nothing serious though, and mostly things that gave new knowledge to me – and to my colleagues. I believe that to be a good thing, even if it might feel frustrating at times : )

As most projects, we have been working against the ticking clock at times, trying hard to connect our tree offices, and come together to wrap this up. SO, getting to launch day is such a wonderful feeling! We’re really happy with the result and hope you all will find it easy to use.

Stay in touch

If you need further information about us, and/or our solutions, please contact us, and subscribe to our newsletter!

PS! You are also very welcome to write me a comment

 

New contract in Norway with Trondheim properties

MainManager has signed an agreement with Trondheim Municipality regarding the delivery of our CAFM system. The system shall support work processes for operation, cleaning, maintenance and development. Trondheim property has a digital connection to geological data and associated mapping services, which provides a framework for building basic data for construction and real estate.

Trondheim property has ownership responsibility for buildings such as schools, kindergartens, health & welfare centers and cultural & administrative buildings. In addition, Trondheim property is responsible for approx. 4.000 homes in their buildings, condominiums, unions and foundations. In total this amounts to 1.300.000 m2.

MainManager hits the front page of Bygg-drifteren in Norway

This week MainManager hit the front page of Bygg-drifteren 06.17, a media with a target audience of 8.500 facility managers in Norway.
We are so pleased to read how well our mobile solution has been received by the employees at Statsbygg.
 

”Probably the best beer in the world”

The Carlsberg Group Real Estate department have decided to digitise important areas of the maintenance of their building portfolio. The implementation starts with a pilot project to test and verify future processes before the full implementation of MainManager early 2018, and an expected BIM-import of Carlsberg’s new HQ by early 2020.

MainManager has been chosen to deliver the new digital processes for preventive and reactive maintenance at Carlsberg, and a comprehensive space management module has been added to the solution for the 63.000 m2 of office and warehouse facilities in Copenhagen. Carlsberg is updating and digitising all drawings before they are uploaded to MainManager in the early autumn of 2017.

During the implementation process all employees will be key stakeholders and major contributors to the changes and new processes to be implemented at Carlsberg.  Here at MainManager we are extremely proud to be included in these changes.

Finn Chabert, Real Estate Manager, explains: “In the evaluation of the different IWMS-solutions in the market, it was important that the digitisation of our workspace should make the daily execution of our work much smarter and more agile. We believe that MainManager supports simplicity and that they understand how to make the processes tangible and easy to understand for our employees and colleagues.  Long term, we are also very excited to see how the build of data in MainManager will support informed/smart decision-making in the future.”

www.carlsberg.com

Gísli Heimisson has been appointed the CEO of MainManager

Gísli Heimisson has been appointed the new CEO of MainManager.
Gísli has extensive experience from the business sector, he was the COO at MP Bank until spring 2015 and previously the CIO at Glitnir Bank. Gísli has years of experience in information technology and management, both as a buyer and seller. Gísli has played a number of confidential positions and has served on the boards of numerous companies.

Gísli is a 59-year-old engineer Msc. From the Technical University of Denmark. He is married to Þorgerður Ragnarsdóttir nurse.

EPD and BIM – MainManager shows the way

The International Organization for Standardization (ISO) has initiated an international project with the goal to make Environmental Product Declaration(EPD) data available through Building Information Modeling (BIM).

The project will be based on a joint case study conducted by MainManager in close co-operation with Standard Norway, Standard Danmark, Catenda (Norway), Framkvæmdasýslan (Iceland) and Statsbygg (Norway).

At the ISO commitee meeting for constuction (ISO/TC 59) on October 9th, the decision was made to launch a new international standardization project to make EPD data available in BIM.

An EPD is a concise document which summarizes the environmental profile of a component, a finished product or a service in a standardized manner.

The case study work was made possible by a grant from the Nordic Innovation fund. The group worked diligently for two years on theoretical proposals on how future standards can comply to the digital world within the building industry.

A particular standard was used as a pilot and our findings are now being used as a foundation for the new ISO standard by the ISO commitee.

We are really looking forward participating in the project ahead. Watch the video and learn more about the project.

 

MainManager wins the tender for SiO

MainManager has won the tender for a Facility Management system for the Student services in Oslo and Akerhus (SiO). The procurement process was extensive and started in June 2015. Approximately 10 other systems/suppliers took part, but in the end SiO signed a contract with MainManager.

The aim of the project

SiO’s objective with the acquisition of a new Facility Management system is to achieve 98% occupancy of the housing stock and to increase customer satisfaction. This will be achived through MainManager’s core processes and a detailed follow up of customer inquiries.

Who are SiO (Studentsamskipnaden i Oslo og Akershus)

SiO is a welfare organisation for students in 26 educational institutions in Oslo and Akershus. It was established in 1939 and is the oldest student union in Norway. Their main task is to offer students products and services. Currently they have 11 kindergartens, 50 dining venues , 5 sports centers and 9000 student apartments, which will increase to 12000 when their new projects will be completed.