MainManager to deliver FM solutions in Ålesund
Following the decision to merge the five municipalities; Ålesund, Haram, Sandøy, Skodje and Ørskog on the west coast of Norway, the new municipality decided to tender for a new Facility Management system. MainManager and its offer was rewarded with high scores in the evaluation, and a contract was signed last week. We are really looking forward to work with our new partners in Norway!
With this contract the new municipality of Ålesund intend to digitize a property portfolio of approximately 500,000 m2. They will implement digital work processes and utilize new technologies used in the construction industry, BIM, 2D interactive drawings, QR codes, APP, digital contract agreements, sensors etc.
The municipalities implement the building information system, property management and asset management system, apartment rental system, project management system for construction of new buildings, help desk for property users, cleaning planning, equipment registration, etc. MainManager will be integrating to the new municipality’s financial system to monitor the progress of projects, maintenance and new construction costs.
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Last Friday we held a Facility Management conference in Iceland. The goal was to talk about the different uses of MainManager in Denmark and Norway. We also wanted to share what we have learnt within Facility Management for the last few years.
This was one of the hottest days until now in the Icelandic summer (around 10 degrees). That did not stop the enthusiastic crowd of Facility Managers from attending our conference. We would like to thank them all, because we know how hard it is for an Icelander to stay inside, when there is sunshine outside : )
After a nice introduction from our CEO Guðrún Rós Jónsdóttir, Gulli B. Hjartarson, the Manager of MainManager Norway, honoured us with the first talk of the day. He told us everything (and more!) about Facility Management and the effects of the digital revolution on Facility Management as an industry. He was followed by our Norwegian based employee Einar, who told us about Statsbygg (The Norwegian Directorate of Public Construction and Property), and how MainManager has become one of the critical systems within their organisation.
THE DANISH MARKET
After a 15 minute break where attendants were able to stretch their legs and consume some fuel in the form of mini burgers, it was time to talk about our Danish market.
Our Danish Branch Manager, Guðmundur, kicked it off by talking about how Danish municipalities are using MainManager, focusing on the Danish municipalitie Slagelse. He then moved on to talking about Region Midt (Central Denmark Region), and how they are using BIM within MainManager. Our Iceland based employee, Þorgerður, then concluded the Danish part of the conference, by talking about Copenhagen University, and how they use MainManager within Space Management.
Our energy specialist in Iceland, Sævar, then proceeded to talk about how MainManager can be used within energy consulting.
SNEAK PEAK TO MAINMANAGERS NEW SOLUTION
Then it was time to give participants the opportunity to stretch their legs again before the last talk of the day. Elísabet, Guðjón and Hilmar gave participants a glimpse into the new version of MainManager that is on its way later this year.
Overall the conference was a big success. We hope that all the participants went home a little wiser about Facility Management as an industry, and with more knowledge on how MainManager can be used to optimize success, within that industry. We noticed that people were very excited about the development of our future MainManager FM version.
This will defenitely not be the last conference MainManager will hold. We are already looking forward to the next one!
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CASE: Municipality of Trondheim, Norway
As you might know, MainManager consists of a mix of Norwegian, Danish and Icelandic employees, and we are not necessarily residing in our native country. We have Icelanders at the office in Oslo, and I am a Norwegian ‘gal’ living and working in Denmark. So I always get a little excited, when I get to connect with our clients in Norway. Our yearly ERFA meeting is certainly a nice opportunity. This year’s ERFA was no exception. Our project specialist Henriette and I were seated at the same table as Kenneth Løkslett from the Municipality of Trondheim’s Property department.
Our customer in Mid-Norway
Trondheim Property is the largest unit in the municipality of Trondheim, with close to 600 employees. They are responsible for management, operation, maintenance and cleaning of all 4000 municipal buildings – approximately 1 mill m2. They are also Mid-Norway’s largest owner / developer, and builds for approx. one billion NOK every year. Kenneth – and a couple of his colleagues – participated on last year’s ERFA meeting as brand-new customers. This year he was one of our guest speakers. First of all, he gave us insight in how they will use MainManager software for efficient operation and maintenance, with the help from 2D drawings and municipal mapping. Furthermore, how the 2D drawings likewise will be a great asset to the planning of cleaning tasks in the municipality.
Getting ready for work
Henriette has been working for quite some time on creating interactive 2D drawings of all kinds of buildings managed by the municipality. For now, a total of 919 drawings are ready to be implemented to the system.
Working with MainManager
About this time of the year – 26 years ago – I was living in Trondheim. It was my first real home away from home, and I was working at a primary school called Charlottenlund barneskole. It was a great school. What I remember the most, is that the kids were cool, and that the teachers were really, REALLY into soccer – their pride and joy – the city’s team Rosenborg. I finally left Trondheim to live in Iceland for some months, and I fell in love with the beautiful island. Now my Icelandic employer has taken me back to Trondheim. Among other things, because of 2D drawings of my old workplace, Charlottenlund. Henriette was teaching the team at the Municipality of Trondheim’s Property department on how to implement the drawings to MainManager.
I was there to assist – but also to see how it works in the customers hands. It’s the absolute best way of finding out how to move next, both for us, but more importantly, for the hands-on users in Trondheim, starting up a whole new system. We went home with a lot of feedback, and the group in Trondheim got insights on how to start up their work of implementing their drawings to the MainManager system. To be continued…
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Just before Easter, MainManager arranged this years ERFA meeting.
We were 43 participants from Denmark, Norway and Iceland. And like last year, with speaks from some of our customers – and as something new – a speaker from outside our business circuit; Esmir Maslesa.
Ronni Egebjerg Petersen from Danmarks Nationalbank talked about how their solutions have developed over the years, and how the Bank has solved and structured their solutions for Contract Management.
Esmir Maslesa talked about his findings in his Phd.: “Improving Real Estate Management and Environmental Building Performance through systems and dynamic data”
Kenneth Løkslett from Trondheim Kommune gave us insight on how to place buildings in public maps. Finding ways to identify your property portfolio is fundamental for Property Management.
Heidi Hardis from Københavns Universitet gave us examples on how they work with MainManagers Space Management. She also talked about the experience they have gathered since implementing the Space Management solution in 2018.
To you guys: We are very grateful for how you were sharing your experiences. Not only to us, but to fellow users of our solutions! These meetings are of great value to us – and to other customers – as we always get a little bit further in our quest for making our Facility Management solutions as good as they get. The combination of great speaks with various different takes on Facility Management, and what we got from all our participants during our workshop – both the TOP 5 list of what is the most important for our users, but also all from other more informal input from you – we are definitely ready to continue the work from our part!
Benificial for all
There was representation from all kinds of MainManager users. Some have very different needs, others learned that they are very similar, and that further contact could be beneficial. We have a variety of customers, from those with thousands of m2 property mass, to smaller customers that might just need one module for the time being. We all learn from each other! It was really nice to see the many interactions across the room during the day.
On a more social note, we are also feeling changes are coming. Many of our customers have met a few times now, and I know plans are already shaping for next years meeting. Maybe a meet-up the evening before the ERFA meeting, just to chat over a drink or something. Sounds good to me!
Moving on with our solutions
From different groups within MainManager, I know there has been a lot of eager, to show off bits and pieces from our new and improved web-solution. We really believe in it and we were very happy to feel your enthusiasm! We look forward to sharing further development with you all!
Join us on Facebook and LinkedIn, and you will get the latest news and updates from us. If you want further information about us, and how the new interface could work for you, please contact us, and subscribe to our newsletter!
My name is Hilmar Steinthorsson and I started working with MainManager in 2001. I know I’m a dinosaur : )
In this blogpost I’m going to recap a little bit the history of the MainManager solution. I will also tell you about the exciting work that is going on at the moment. We are working on a brand new interface for the MainManager system. For the past 18 years I’ve taken part in many redesigns and changes to the MainManager system. I have to say though, that the current design we are working on, is the most exciting yet!
MainManager version 10
When I started working at MainManager, the solution was only available as a Windows program. It was accessible through something called terminal server. The web technology was on the rise and the goal for MainManager was to design a 100% web-based solution. That goal was first accomplished in 2010, with the release of version 10. This allowed our customers to work with all their processes on the web for the first time, without the use of a windows program on the side.
MainManager version 11
In 2012 we released version 11 of the MainManager solution. That version contained a newly designed interface implemented with the latest web technologies available at that time. We introduced a new process layout that guided the users through a specific process within MainManager. For the past 7 years we have made small adjustments and additions to this interface. Today our customers are using version 11.14 of the MainManager solution. Version 11 has served our customers well for this time, but is starting to show it’s wear and tear, especially with all the exciting new web technology that has emerged over the past few years. Also, the demands of our customers have changed with new devices available, such as powerful smartphones and tablets. As a result of that we have been working on a complete redesign of the MainManager interface, using all the new technologies available.
MainManager version 11 – Setup of sites process
Facility Management is a big field that contains a lot of complex processes. The challenge when designing a FM solution is to be able to work with all these processes, while keeping it simple and intuitive for the user of the solution. Through the years we have listened to our customers while also comming up with new ideas internally. Therefore, when we started working on the redesign of the MainManager interface, we wrote down some design goals that we would try to accomplish throughout the whole process.
Simplify as much as possible
Even though the subject of Facility Management can be a complex subject, it doesn’t mean that the FM system has to be. In the design of the new interface we have asked the question constantly: “How can we make this as simple as possible for the end user?”. To start with we have broken down the subjects that MainManager offers into independent processes that are predefined and require minimal setup. Each process provides extensive help and guidelines and all relevant settings are readily available. We have kept all the things that make MainManager great, such as extensive filtering possibilities, grouping of data and accessability. In the new interface though, they are presented in a more non intrusive way. If you are not using the feature it does not interfere, but access to it is only one click away.
Responsive design is an approach to web design that makes web pages render well on any device and screen size. In the new design we have used all the latest technologies available, to make every process within the solution usable no matter the device used.
The same module on a big screen and a small screen
In today’s world users are used to have access to information within microseconds. That can be difficult to achieve when dealing with large amounts of data as the MainManager solution does. We have completely redesigned how we present and work with data within the solution using all the latest client side technologies available. All unnecessary refreshes have been removed and in those places that need updating of data asynchronous web service calls are used to enhance the user experience as much as possible.
For the past years it has been possible to use what we call the 3 graphical worlds in MainManager. Those worlds are GIS maps, interactive drawings (2D) and BIM models (3D). It gives the user of a FM system a big advantage to be able to use these graphical worlds within his daily work for viewing information and creating it. The problem within the current solution is that these possibilities are not as visible as they should be and therefore are not used to their full capabilities. In the new interface, we have worked on adding these graphical capabilities to every process, by making them readily available no matter where the user is and no matter what he is doing.
GIS map used to show buildings.
You have the possibility to open up a BIM model directly from the map.
One click setup
Our goal with the new design is to be able to offer a solution that can be up and running within minutes. The biggest hurdle in that is to populate the system with the customers relevant data such as their sites and buildings. Therefore, we have added integrations to the public data services such as Matrikkel in Norway and BBR in Denmark. With just one click the customer can then populate the solution with the data available in these services. All import of data has also been redesigned in a way that the user should always have a way to populate the solution with needed data no matter the data source.
An addition to our new interface, is the possibility for our users to create their own property windows, lists, filters and new fields. This greatly reduces the cost for our customers since these things don‘t have to be programmed any more.
We estimate releasing the new interface for the MainManager system to our customers later this year. We are so looking forward to allowing them to experience a completely new MainManager. Hopefully it will give them the feel of all the hard work and joy that we have poured into it. Until that time I can give you a sneak preview of the new design through this video that shows the Helpdesk process within MainManager.
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Until next time I bid you farewell.
MainManager has signed an agreement with Trondheim Municipality regarding the delivery of our CAFM system. The system shall support work processes for operation, cleaning, maintenance and development. Trondheim property has a digital connection to geological data and associated mapping services, which provides a framework for building basic data for construction and real estate.
Trondheim property has ownership responsibility for buildings such as schools, kindergartens, health & welfare centers and cultural & administrative buildings. In addition, Trondheim property is responsible for approx. 4.000 homes in their buildings, condominiums, unions and foundations. In total this amounts to 1.300.000 m2.
MainManager has won the tender for a Facility Management system for the Student services in Oslo and Akerhus (SiO). The procurement process was extensive and started in June 2015. Approximately 10 other systems/suppliers took part, but in the end SiO signed a contract with MainManager.
The aim of the project
SiO’s objective with the acquisition of a new Facility Management system is to achieve 98% occupancy of the housing stock and to increase customer satisfaction. This will be achived through MainManager’s core processes and a detailed follow up of customer inquiries.
Who are SiO (Studentsamskipnaden i Oslo og Akershus)
SiO is a welfare organisation for students in 26 educational institutions in Oslo and Akershus. It was established in 1939 and is the oldest student union in Norway. Their main task is to offer students products and services. Currently they have 11 kindergartens, 50 dining venues , 5 sports centers and 9000 student apartments, which will increase to 12000 when their new projects will be completed.
Sentralen, a subsidiary of Sparebankstiftelsen DNB, has chosen MainManager to maintain and manage it’s facilities.
Sentralen’s data will be imported into MainManager as a three-dimensional BIM model which will then be used to manage information on the building and it’s systems. Subsequently, Sentralen will use MainManager to manage:
- Fire prevention
- Space management
- Rent Management
- Art work
- Service center
- Reserve meeting rooms
Sentralen is located in Øvre Slottsgate 3, Oslo. In 2016 the building will be used for various cultural and entrepreneurial activities, all of it’s 12000 square meters will be used as office space or galleries with the intent of forging a link between the arts and the business sector.